What does “atelier” mean?

“Atelier” (pronounced ah-tel-ee-yay) is simply the French word for “workshop”.

What materials do you use?

All of my work is created using the finest materials to assure its beauty and longevity. You can be certain that each piece of work that leaves the atelier is meticulously crafted and will uphold these strict quality standards. Please visit the Materials page for a more in depth description of the products I use.

How does shipping work?

Your item will be carefully packed to ensure it is protected while it makes its way to you. Shipping costs are dependent on the type of item you purchase – when you receive the quote for your project, shipping information will be included. Custom items ship Priority Mail through USPS. Shipping takes 5-7 days once in transit. If necessary, expedited shipping is available for an additional cost. I email you once your item has shipped with tracking information. If you live in the Houston area, I will happily hand deliver your order, but you are more than welcome to elect to have it shipped if that is your preference.

Do you accept returns?

All custom items are final sale and nonrefundable. If you aren’t satisfied with your order, please email me within 48 hours.

What happens if my items arrived damaged?

Unfortunately the mail service isn’t always gentle. Reach out to me within 48 hours and we’ll find a resolution!